The Secrets of Giving Feedback

The Secrets of Giving Feedback

Being able to give feedback that motivates rather than demotivates is essential for managers, leaders and as parents.

Last evening I met Daniel at my local Speakers Club in Chelmsford. Daniel had been a member for 18 months but had not attended any of the meetings in over year. I asked him what had kept him away. He replied that following feedback he received in a ‘table topics’ competition – these are two minute speeches we are invited to give on a topic chosen by the leader of the session – his confidence dropped to a level where he no longer felt he could participate. Whilst I was disappointed to hear this, I was delighted to meet Daniel and celebrate with him his return to overcome that experience and move forward honing his public speaking skills in 2015.

Daniel’s story is not unfamiliar. Today I work with clients who share stories with me about a past experiences of receiving poorly delivered feedback which has left them feeling and thinking unconfident or simply not good enough.

In our series of ‘confidence talks’ Eilidh Milnes invites me to share insights from my experience about the essentials of giving feedback.

Listen into this 10-minute exchange and discover what the neuroscience research is telling us about the impact of feedback on our brain functionality. Find out about the 3 ‘S’s as a useful tip in how to give feedback and stay tuned to hear my secret for giving feedback that will empower and help others grow.

I would love to hear your experience of both giving and receiving feedback – what stands out for you in your experience?




Kline, N. (2010). More Time to Think – A way of being in the World. Fisher King Publishing

Rock, D. (2008) SCARF: a brain-based model for collaborating and influencing others. Neuro- leadership Journal

Stone Zander, R. & Zander, B (2000). The Art of Possibility. Harvard Business School Press


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